General
Enabling Customer Pre-order Cancellations via Email
You can easily enable and configure the order management feature, allowing your customers to cancel their pre-orders directly from the confirmation email. This enhances the user experience by providing more control over their purchases. This article ...
When delay notification is sent to customers?
When you update the expected delivery date for their orders, our system ensures that customers are informed about any delays automatically. Below is a clear explanation of how this process works: Initial Expected Delivery Date: When you set a ...
Introduction to text and translation feature
In this article, we'll walk you through the Translations feature. By the end, you'll know how to seamlessly change content and translate to match your store's languages. Let's get started! Part 1: Introduction to Text and Translation For pre-order ...
How to set up partial payment?
Setting up partial payment for your Preorder campaign offers flexibility to your customers and can boost your sales. Customize your payment plans to fit your business needs and keep your customers informed about their payment schedules. This article ...
How to customize and manage email templates
This guide will walk you through how to customize automated emails and ensure they’re sent to your customers at the right time. These emails help you stay connected with your buyers — whether it's restock updates, pre-order confirmations, or balance ...
How to set up Expected Delivery Date
This article will guide you through setting up an expected delivery date and explaining how each option affects the Shopify fulfillment status. The ""Expected Delivery Date"" feature allows you to define when you plan to ship the pre-order item. It ...
Introduction to Pre-order campaign
With the Preorder campaigns, you can ensure your customers never miss out on their desired products. This article will guide you on how to set up a Preorder campaign for both out-of-stock and available products Part 1: How to set it up? Step 1: ...