Knowledge Base
syncX: Easy SKU & Barcode Scan
Learn how to set up, configure, and manage syncX: Easy SKU & Barcode Scan. Browse step-by-step guides, feature documentation, FAQs, and troubleshooting resources to get the most out of your SyncX app.
syncX: Neon - Up Confident
Learn how to set up, configure, and manage syncX: Neon. Browse step-by-step guides, feature documentation, FAQs, and troubleshooting resources to get the most out of your SyncX app.
syncX: A/B Testing
Learn how to set up, configure, and manage syncX: A/B Testing. Browse step-by-step guides, feature documentation, FAQs, and troubleshooting resources to get the most out of your SyncX app.
syncX: Preorder
Learn how to set up, configure, and manage syncX: Preorder. Browse step-by-step guides, feature documentation, FAQs, and troubleshooting resources to get the most out of your SyncX app.
Recent Articles
Pricing FAQs
Is there a free plan? What are its limitations? Yes! We offer a Free Plan that gives you access to all features, along with: Up to 20 preorders per month Up to 50 restock emails per month One-on-one onboarding call Once you exceed 20 preorders or 50 ...
When delay notification is sent to customers?
When you update the expected delivery date for their orders, our system ensures that customers are informed about any delays automatically. Below is a clear explanation of how this process works: Initial Expected Delivery Date: When you set a ...
Introduction to pre-order badge feature
The Preorder Badge feature allows you to highlight products that are available for pre-order, enhancing visibility and encouraging customer engagement. Below is a step-by-step guide to help you customize and implement this feature effectively. Step ...
How to Set Up Your Email Provider (SMTP) in Snap Preorder
By default, syncX: Preorder sends emails to your customers using its own built-in email system — so everything works right out of the box without any extra setup. However, if you want emails to be sent from your own email address (for example, ...
Introduction to Analytics feature
Welcome to our Analytics feature, which helps you track the performance of your Preorder and Back in Stock campaigns all in one simple dashboard. This feature is designed for store admins who want clear insights into: How their campaigns are ...